Terms of Service

Introduction

Welcome to Posta ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our social media management platform, including our website, applications, and services (collectively, the "Service").

By creating an account or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Definitions

• •Service: The Posta platform, including all features, tools, and functionality we provide.
• •User: Any individual or entity that creates an account and uses our Service.
• •Content: Any text, images, videos, or other materials you create, upload, or schedule through our Service.
• •Workspace: A separate environment within your account for managing different brands, clients, or projects.
• •Connected Account: A social media account you authorize Posta to access and manage on your behalf.

Account Terms

• •You must be at least 16 years old to use this Service.
• •You must provide accurate and complete information when creating your account.
• •You are responsible for maintaining the security of your account credentials.
• •You must notify us immediately of any unauthorized access to your account.
• •You may not use the Service for any illegal or unauthorized purpose.
• •One person or legal entity may maintain only one free account.

Acceptable Use

You agree to use our Service responsibly and in compliance with all applicable laws and regulations.

Prohibited Activities

• •Violating any laws or regulations in your jurisdiction
• •Infringing on intellectual property rights of others
• •Harassing, abusing, or threatening other users
• •Distributing spam, malware, or other harmful content
• •Attempting to gain unauthorized access to our systems
• •Interfering with or disrupting the Service
• •Using automated systems to access the Service without permission
• •Reselling or redistributing the Service without authorization

Content Guidelines

• •You may not post content that is illegal, defamatory, or obscene
• •You may not post content that promotes violence or discrimination
• •You may not impersonate others or misrepresent your identity
• •You must respect the terms of service of connected social platforms
• •You are solely responsible for the content you publish through our Service

Social Media Connections

When you connect social media accounts to Posta, you grant us permission to:

• •Access your account information and profile data
• •Post content to your connected accounts on your behalf
• •Retrieve analytics and engagement data from your accounts
• •Manage your content according to your scheduling preferences

Subscriptions & Payments

Billing

• •Paid plans are billed in advance on a monthly or annual basis
• •All fees are exclusive of taxes, which may be added where applicable
• •Prices are subject to change with 30 days notice
• •Payments are processed securely through Stripe

Cancellation

• •You may cancel your subscription at any time through your account settings
• •Cancellation takes effect at the end of your current billing period
• •You will retain access to paid features until your subscription expires
• •Downgrading may cause loss of access to certain features or data

Refunds

We generally do not provide refunds for subscription fees. However, if you experience significant issues with our Service, please contact us and we will work with you to find a fair resolution.

AI Features

Our Service includes AI-powered features for content generation and optimization. By using these features, you understand that:

• •AI-generated content is provided as suggestions and should be reviewed before publishing
• •We do not guarantee the accuracy or appropriateness of AI-generated content
• •You are responsible for reviewing and approving all content before publication
• •AI features consume credits according to your subscription plan
• •Content submitted to AI features may be processed by third-party AI providers

Intellectual Property

Your Content

You retain all ownership rights to the content you create and upload to our Service. By using our Service, you grant us a limited license to store, display, and transmit your content as necessary to provide the Service.

Our Service

Posta and all associated trademarks, logos, and intellectual property are owned by us. You may not copy, modify, or distribute any part of our Service without prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Posta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for the actions of social media platforms or their availability.

Termination

We may suspend or terminate your access to the Service at any time for any reason, including but not limited to:

• •Violation of these Terms of Service
• •Fraudulent, abusive, or illegal activity
• •Non-payment of subscription fees
• •Extended periods of inactivity
• •Request from law enforcement or government agencies

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of the Netherlands.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

Contact Us

If you have questions about these Terms of Service, please contact us: